“This morning, around 10 AM, we discovered that our water heater was leaking and needed replacement. Because of a serious medical condition that prevented our heading out to the stores on a water heater hunt and, even more importantly, because of our long and trusted service relationship with Arizona Plumbing Services, we called you.
Frankly, you hit it out of the park . . . you were able to recommend a better water heater than the one being replaced, including a better warranty; you helped us locate the specific product at the nearest Lowe’s with stock on hand; and you gave us a detailed procedure for connecting with the store, purchasing the product, getting the required city permit in place, and arranging for installation by AZ Plumbing. Once this was done, your technician John, picked up the new water heater and all the associated installation parts, brought them to our home and, within four hours of our initial call to you, the new unit was installed in our garage in a new water heater drain pan, and John had cleaned up and was on his way . . . and all of this was done on a Friday afternoon.
Arizona Plumbing Services provided exactly the right product and services we needed at a very fair price and all within four hours of our first call to you. Though this is not the first time we have used your services . . . we’ve previously called you for toilet installations in 2006, garbage disposer installation in 2006, master bath faucets in 2013, kitchen faucets in 2014, and ice maker water shut off valve in 2014 . . . We’re pretty sure that no other company could have done as well as you did for us and we thank you very much.
Arizona Plumbing Services, Inc. will always be our “go-to company” for plumbing services of any kind and that we recommend you most highly to all our neighbors and anyone else who may ask.
Thank you so much for a GREAT job.”